DFC Global Corp. is one of the largest providers of accessible consumer financial services in the world. By providing a wide variety of innovative and accessible financial solutions for over 30 years via a technology enabled web based underwriting and approximately 1,300 retail locations throughout the world, we at DFC Global are continuously fulfilling our commitment to meet the needs of everyday consumers and business owners in the most socially responsible way.

What We Stand For

VISION

To democratize money by building the most socially responsible and far reaching world financial institution where all can find accessible financial solutions.

MISSION

We believe in empowering all. By bringing integrity to everything we do, we provide financial solutions that make lives better.

VALUES

Empower Yourself

We are leaders who are the best we can be to effect outcomes. We take ownership to improve our roles and our interactions.

Empower Your Team

We give each other opportunity, freedom and support to make decisions, achieve goals, and reach aspirations.

Empower our Customer

We look for solutions to provide opportunities for our customers to improve their financial freedom.

Empower our Community

We lift up the community in which we serve and act to ensure our impact is socially responsible.

Accountability

We lead by example and follow through on our commitments to customers and to each other. We strive to do what we say we will do.

Doing the right thing

We have the courage to do the right thing and abide by the highest standard of ethics for our customers, our community, and each other. We act with integrity, candor and professional demeanor in all interactions.

Trust and Respect

We treat our colleagues and customers with courtesy and respect. We trust each other to act with integrity.

Diversity and Inclusion

We are open-minded and appreciate the contribution of others with diverse backgrounds and perspectives.

Continuous Improvement

We are curious and look for new and better ways to incorporate excellence and improvements in our roles.

Impactful

We have the ability to see that even small changes can make a huge difference.

Creativity

We are creative and have the freedom to innovate and implement new opportunities to improve the customer experience and employee happiness.

Adaptability

We are flexible and strive to adapt to the changing demands of our company and customers. We support our ability to reinforce success and abandon failure.

Optimistic Tenacity

We are proactive and solutions-based when faced with obstacles. We strive to achieve all our goals.

Passion for Results

We demonstrate a positive and passionate attitude. We have an unwavering desire to make a difference.

Bias for Action

We have a bias for action in our roles and exceed expectations. We demonstrate a sense of urgency to get things done on time and to high quality standards.

Speed

We are thorough in our work and do not make rash decisions. But we also have the confidence to not over analyze, to use our professional judgment to make decisions quickly and enact efficient solutions and move to the next task at hand.

OUR STORY

Since our founding in 1979 as the Monetary Management Corporation, DFC Global has provided accessible and convenient financial services to unbanked and under-banked consumers.

Now, with over 10 million customers in approximately 1,300 retail locations worldwide, DFC Global is one of the largest and most diversified providers of non-standard consumer financial products in the world. Even after more than 30 years of service, DFC Global continues to grow, as we constantly find new, innovative ways to serve and empower consumers worldwide.

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OUR PEOPLE

Our People. Our Strength

Glen Wakeman

Chief Executive Officer

Glen Wakeman is the Chief Executive Officer of DFC Global Corp. He is a small business owner, investor, and executive mentor with an extensive management background in business development and P&L roles. He is passionate about building businesses by improving company and individual agility, and by applying a proven methodology that assesses and improves 5 key dimensions of performance: Leadership, Human Capital, Execution, Risk Management, and Governance.

Glen was most recently the Founder & President of Nova Four, a business accelerator that provides strategic advice and access to capital for developing companies. He performs CEO coaching and Board duties as a means of sustaining the improvements. Glen also works with early stage entrepreneurs through his startup: LaunchPadToolkit.com.

Previously, Glen was CEO & President of Doral Financial Corporation and Chairman of the Board at Doral Bank, a diversified financial services company engaged in mortgage banking, retail banking, commercial banking, institutional securities, and insurance agency operations. He recapitalized and transformed DFC from a non-compliant, inefficient, mono-line bank holding company, into a streamlined community bank – including establishing a $2.7bn stand-alone US operation from the Puerto Rico headquarters.

Prior to running Doral, Glen spent over 20 years with GE Capital in progressively complex leadership roles including general management, business development, and operations management assignments. In his last role there, he was CEO of GE Money Latin America, where he built a 9 country operation from startup. He signed dozens of partnerships, created multiple new products, and built out a network of over 1,000 branches.

Glen has lived in 6 countries, been responsible for operations in over 30 countries, and was recognized by GE’s Board of Directors as a Growth Leadership role model. He received his MBA from the University of Chicago, his BS in Economics and Finance from the University of Scranton, and is Six Sigma Black Belt certified.

Brett Goodwin

Chief Financial Officer

Brett Goodwin joined DFC Global Corp. as the Chief Financial Officer in September 2017. Brett brings over 25 years of leadership experience across most aspects of the finance discipline within the financial services industry, including Capital Markets, Treasury, FP&A, Audit, and business line CFO roles.

Before joining DFC, Brett held numerous finance and risk management leadership roles at GE Capital. Most recently he served as Managing Director of GE Corporate Treasury, where he was responsible for leading the implementation of an Interest Rate Risk Management program, finance fund transfer system, and supporting GE Capital America’s divestiture activities. Brett was also CFO of GE Capital’s Corporate Lending, Capital Markets, and Canadian business units. In addition, Brett was a CFO of a risk unit set up to deal with the financial crisis.

Earlier in his career, Brett worked on GE’s corporate audit staff and graduated GE’s Financial Management Program. Brett also spent six years with Fidelity Investments in Boston in the late 1990’s.

Brett holds a Bachelor of Arts in Economics from Hobart College, and he received his Master of Business Administration from Boston College.

Mike Mayer

Chief Risk Officer

Mike Mayer is the Chief Risk Officer of DFC Global Corp. Before joining the team in April 2016, he served as Chief Risk Officer for Barclays US consumer lending business. Here, he was responsible for end-to-end risk management of a $24 billion credit card portfolio, which generated an excess of $600 million in annual earnings. Prior to his role at Barclays, Mike served as the Senior Credit Risk Executive for Bank of America’s consumer and small business lending activities in North America, where he oversaw a diverse financial product portfolio o over $120 billion in assets.

Mike spent 7 years of his career with Capital One Corporation, where he held senior management positions in Credit risk Management, Underwriting, Product Management and Channel Marketing. Prior to his tenure at Capital One, Mike was an Engagement Manager with McKinsey & Company, where he served clients in the telecommunications and technology sector.

Zitah McMillan

Rest of World
Chief Executive Officer

Zitah McMillan is the Chief Executive Officer of Dollar Financial Rest of World, which includes oversight of DFC operations in Poland, Spain, Finland, Sweden and Romania. Prior to joining DFC in February 2015, Zitah served as the Executive Director for International engagement and Communications at the UK Financial Conduct Authority, our primary regulator in the UK. During her stint at the FCA, Zitah transitioned the regulator from the Financial Services Authority into the new conduct regulator, as well as built and maintained regulatory relationships with regulatory authorities across the globe.

Zitah was also a member of the Executive Team at the Department for Work and Pensions – the largest Government Department in the UK, responsible for the Job Centre Plus network, Pensions Service, and Disability Service. As a Senior Civil Servant, she oversaw a radical overhaul of communications to job seekers and other customers of the Department .

She has previously held senior positions working with a variety of global consumer businesses such as L’Oreal and Proctor & Gamble, on businesses as diverse as healthcare to growing the client base of the London agency.

Jim Odell

General Counsel

Jim Odell is DFC Global Corp.’s EVP and General Counsel. Jim brings over 30 years of international experience in the banking and financial services industries in both in-house general counsel roles and private practice.

Prior to joining DFC in April 2017, Jim served in general counsel roles at UBS and the Corporate and Investment Bank at Citigroup, where he advised on many of the industry’s most significant transactions and regulatory matters, most notably during the Financial Crisis and its aftermath.

Jim was most recently a partner and the head of the financial services team at the law firm Blank Rome. Jim’s clients ranged from middle market and regional banks to private equity firms, hedge funds, and large global financial institutions. Previous to his general counsel roles, Jim’s private practice was concentrated on M&A and finance (including acquisition and leveraged finance) and banking and securities regulation.

Jim’s experience extends to a wide range of businesses within the financial services industry, from commercial banking, consumer and private banking, brokerage, asset management, fintech, payment, settlement and clearing. Jim has an established record of leading legal and compliance teams, as well as liaising with federal and state banking authorities, including the Federal Reserve, the CFPB, securities regulators, and law enforcement.

Alison Perren

Chief People Officer

Alison Perren is DFC Global's Chief People Officer. Prior to joining the company, Alison served as the HR Director at Vodaphone, where she had primary responsibility for improvintg the overall experience for employees and customers of Vodafone.

Alison has more than 25 years of experience as a human resources and change leader, having held numerous senior HR Director and change leadership roles at WorldPay, Burger King, Yum! Brands, PepsiCO, and Ford Motor Company.

WHAT WE DO

REVIEW OUR PRODUCTS

Learn about DFC Global Corp.'s diversified products.

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DFC Global Corp. Products

With over 10 million customers and approximately 6,000 customer focused employees, DFC Global is one of the largest providers of non-standard consumer financial products in the world. DFC provides a variety of innovative financial solutions both online and through its approximately 1,200 retail locations in the UK, US, Canada, Sweden, Finland, Poland, Spain and Romania. Through a wide range of products in multiple geographies, DFC provides customers with convenient access to cash in a respectful, compliant and customer focused way.
  • United Kingdom & Republic of Ireland
  • Canada
  • US
  • Sweden
  • Finland
  • Poland
  • Spain
  • Romania
Nottingham, UK
Bicester, Oxfordshire, UK
Victoria, British Columbia, Canada
Toronto, Ontario, Canada
Philadelphia, PA, USA
Fort Lauderdale, FL, USA
Salt Lake City, UT, USA
Stockholm, Sweden
Turku, Finland
Helsinki, Finland
Gdańsk, Poland
Madrid, Spain
Iași, Romania

United Kingdom & Republic of Ireland

We operate a network of approximately 300 stores in the United Kingdom and the Republic of Ireland. Most of these stores operate under The Money Shop® brand, and primarily offer unsecured short-term consumer loans, secured pawn loans, check cashing, money transfer, reloadable MasterCard® prepaid debit cards, gold buying and other ancillary products. We also offer unsecured internet-based loans to UK consumers through PaydayUK®, Payday Express®, and Ladder Loans. Other brands include Robert Biggar®, Suttons & Robertsons®, and Duncanson & Edwards®.

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Canada

We operate approximately 600 stores in Canada under the Money Mart® and Insta Cheques® (Quebec) Brands. As permitted by law, our Canadian stores offer unsecured short-term consumer loans, secured pawn loans, check cashing, Western Union®, reloadable MasterCard® prepaid debit cards, gold buying and many more ancillary products. We also offer online loans to residents of Alberta, British Columbia, Nova Scotia, Ontario and Saskatchewan. Apply in Advance options are available to residents of Manitoba and New Brunswick.

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USA

Through our approximately 250 stores in the United States, we offer unsecured short-term consumer loans, secured pawn loans, check cashing, Western Union®, reloadable Visa® prepaid debit cards, gold buying and other ancillary products through the brands Money Mart®, The Check Cashing Store®, American Payday Loans, American Check Casher®, Check Casher and Payday Loans. In addition, we currently offer unsecured, online loans to residents of California, Hawaii, Louisiana, Kansas and Apply in Advance in Florida.

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Sweden

Through our Risicum and Lånbutiken.se brands, we offer internet-based unsecured short-term loans in Sweden, in addition to providing pawn loans through our Sefina stores.

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Finland

In Finland, we provide pawn loans, primarily secured by gold jewelry, diamonds and watches through our Helsingin Pantti stores. Our jousto, lania and Risicum brands also offer Finnish citizens internet-based lending.

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Poland

In Poland, our Optima brand offers unsecured short-term loans through a convenient, in-home service. Optima allows loan disbursement and payment collection to take place in the customer's home according to a mutually agreed upon schedule.

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Spain

We operate approximately 60 stores in Spain under the Super Efectivo brand, through which we provide pawn lending, gold buying and other retail services. In addition, we offer internet-based unsecured short-term loans in Spain through the brands OK Money and Kyzoo.

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Romania

We operate approximately 30 stores in Romania under the Express Credit brand that provides pawn lending and other retail services.

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