DFC Global Corp. is one of the largest providers of accessible consumer financial services in the world. By providing a wide variety of innovative and accessible financial solutions for over 30 years via a technology enabled web based underwriting and approximately 1,300 retail locations throughout the world, we at DFC Global are continuously fulfilling our commitment to meet the needs of everyday consumers and business owners in the most socially responsible way.
To democratize money by building the most socially responsible and far reaching world financial institution where all can find accessible financial solutions.
We believe in empowering all. By bringing integrity to everything we do, we provide financial solutions that make lives better.
We are leaders who are the best we can be to effect outcomes. We take ownership to improve our roles and our interactions.
We give each other opportunity, freedom and support to make decisions, achieve goals, and reach aspirations.
We look for solutions to provide opportunities for our customers to improve their financial freedom.
We lift up the community in which we serve and act to ensure our impact is socially responsible.
We lead by example and follow through on our commitments to customers and to each other. We strive to do what we say we will do.
We have the courage to do the right thing and abide by the highest standard of ethics for our customers, our community, and each other. We act with integrity, candor and professional demeanor in all interactions.
We treat our colleagues and customers with courtesy and respect. We trust each other to act with integrity.
We are open-minded and appreciate the contribution of others with diverse backgrounds and perspectives.
We are curious and look for new and better ways to incorporate excellence and improvements in our roles.
We have the ability to see that even small changes can make a huge difference.
We are creative and have the freedom to innovate and implement new opportunities to improve the customer experience and employee happiness.
We are flexible and strive to adapt to the changing demands of our company and customers. We support our ability to reinforce success and abandon failure.
We are proactive and solutions-based when faced with obstacles. We strive to achieve all our goals.
We demonstrate a positive and passionate attitude. We have an unwavering desire to make a difference.
We have a bias for action in our roles and exceed expectations. We demonstrate a sense of urgency to get things done on time and to high quality standards.
We are thorough in our work and do not make rash decisions. But we also have the confidence to not over analyze, to use our professional judgment to make decisions quickly and enact efficient solutions and move to the next task at hand.
Since our founding in 1979 as the Monetary Management Corporation, DFC Global has provided accessible and convenient financial services to unbanked and under-banked consumers.
Now, with over 10 million customers in approximately 1,300 retail locations worldwide, DFC Global is one of the largest and most diversified providers of non-standard consumer financial products in the world. Even after more than 30 years of service, DFC Global continues to grow, as we constantly find new, innovative ways to serve and empower consumers worldwide.Learn More
Glen Wakeman is the Chief Executive Officer of DFC Global Corp. He is a small business owner, investor, and executive mentor with an extensive management background in business development and P&L roles. He is passionate about building businesses by improving company and individual agility, and by applying a proven methodology that assesses and improves 5 key dimensions of performance: Leadership, Human Capital, Execution, Risk Management, and Governance.
Glen was most recently the Founder & President of Nova Four, a business accelerator that provides strategic advice and access to capital for developing companies. He performs CEO coaching and Board duties as a means of sustaining the improvements. Glen also works with early stage entrepreneurs through his startup: LaunchPadToolkit.com.
Previously, Glen was CEO & President of Doral Financial Corporation and Chairman of the Board at Doral Bank, a diversified financial services company engaged in mortgage banking, retail banking, commercial banking, institutional securities, and insurance agency operations. He recapitalized and transformed DFC from a non-compliant, inefficient, mono-line bank holding company, into a streamlined community bank – including establishing a $2.7bn stand-alone US operation from the Puerto Rico headquarters.
Prior to running Doral, Glen spent over 20 years with GE Capital in progressively complex leadership roles including general management, business development, and operations management assignments. In his last role there, he was CEO of GE Money Latin America, where he built a 9 country operation from startup. He signed dozens of partnerships, created multiple new products, and built out a network of over 1,000 branches.
Glen has lived in 6 countries, been responsible for operations in over 30 countries, and was recognized by GE’s Board of Directors as a Growth Leadership role model. He received his MBA from the University of Chicago, his BS in Economics and Finance from the University of Scranton, and is Six Sigma Black Belt certified.
Dessa Bokides is DFC Global Corp.’s EVP & Chief Financial Officer. Before joining the team in June 2015, Dessa served as the CFO of Alta Colleges, Inc., a proprietary school system.
Dessa has a broad background in financial services. She was the Global Corporate Treasurer for GMAC Financial Services/Ally Financial and the Co-chairperson for GMAC/Ally Bank during the financial crisis repositioning the Bank from a state to nationally chartered bank and rebranding it as Ally Financial. She also represented the company with various banking and financial service regulators as well as bondholders and financial institutions to restructure the debt.
She was the EVP & CFO for Prologis, the largest industrial REIT in the world. During her tenure, Prologis grew their assets from $18 billion to $40 billion through acquisitions and development. Dessa was also the VP Finance and Treasurer for Pitney Bowes, a large manufacturer, professional services and leasing company with significant regulatory pressure.
During almost a decade at Goldman Sachs, she developed one of the first enterprise risk management systems, sat on the firm-wide risk steering committee and advised companies on capital structure, ratings issues and commercial paper issuance. She founded and ran a global group for Deutsche Bank that advised clients on capital structure and liability management.
Dessa is a graduate from Colorado College, and received her MBA from Columbia University.
Mike Mayer is the Chief Risk Officer of DFC Global Corp. Before joining the team in April 2016, he served as Chief Risk Officer for Barclays US consumer lending business. Here, he was responsible for end-to-end risk management of a $24 billion credit card portfolio, which generated an excess of $600 million in annual earnings. Prior to his role at Barclays, Mike served as the Senior Credit Risk Executive for Bank of America’s consumer and small business lending activities in North America, where he oversaw a diverse financial product portfolio o over $120 billion in assets.
Mike spent 7 years of his career with Capital One Corporation, where he held senior management positions in Credit risk Management, Underwriting, Product Management and Channel Marketing. Prior to his tenure at Capital One, Mike was an Engagement Manager with McKinsey & Company, where he served clients in the telecommunications and technology sector.
Stuart Howard is the Chief Executive Officer for Dollar Financial UK. Before joining DFC Global Corp. in November 2014, Stuart was responsible for the strategy and operations of HVPE, a £700 million market capital company, as well as the management of the independent board. Under his direction, the company's share price appreciated by over 100%and the share register was radically altered with the influx of new buyers.
Prior to his role at HarbourVest, Stuart worked for 3i Group, PLC, where he established an internal control and corporate governance framework of the company, holding senior positions within 3i Infrastructure PLC and 3i's Quoted Private Equity PLC. During the latter part of his 10-year career at 3i, Stuart served as the Chief Operating Officer for Asia and the Americas and was instrumental establishing 3i's presence in Latin America and growing the company's operations in China and Southeast Asia.
Zitah McMillan is the Chief Executive Officer of Dollar Financial Rest of World, which includes oversight of DFC operations in Poland, Spain, Finland, Sweden and Romania. Prior to joining DFC in February 2015, Zitah served as the Executive Director for International engagement and Communications at the UK Financial Conduct Authority, our primary regulator in the UK. During her stint at the FCA, Zitah transitioned the regulator from the Financial Services Authority into the new conduct regulator, as well as built and maintained regulatory relationships with regulatory authorities across the globe.
Zitah was also a member of the Executive Team at the Department for Work and Pensions – the largest Government Department in the UK, responsible for the Job Centre Plus network, Pensions Service, and Disability Service. As a Senior Civil Servant, she oversaw a radical overhaul of communications to job seekers and other customers of the Department .
She has previously held senior positions working with a variety of global consumer businesses such as L’Oreal and Proctor & Gamble, on businesses as diverse as healthcare to growing the client base of the London agency.
Phil Newmoyer is Executive Vice President and Global Chief Technology Officer of DFC Global Corp. Phil is an accomplished executive with 30 years of experience in technology and operations. With expertise in Financial Services, Retail, Manufacturing, Consumer Products and Life Sciences, Phil has served in leadership roles covering operations in 11 countries. He has been recognized as an award winning leader in Big Data and digital transformation platforms.
Phil was recently Chief Information Officer at Toys “R” Us, Inc. where he was responsible for the global IT organization serving 1600 stores in 37 countries. Previously, Phil was Chief Information Officer at Serta Simmons Bedding, LLC., the largest brand in the bedding industry. Prior to joining Serta Simmons Bedding, Phil held roles as Principal at WGroup, Inc. a management consulting firm providing strategy services, Vice President of Global IT for Genmab, Inc., an international Biotech, Senior Vice President of Corporate Systems and Operations for NCO Group, Inc. and senior positions at Ernst & Young and PWC.
Phil holds a B.S. in Management from Kutztown University of Pennsylvania and is a graduate of the Central Atlantic Advanced School of Banking at Bucknell University. He is an active member of community programs serving as CIO Advisory Board member of TechImpact, a non-profit organization providing IT services to 450 charity organizations and under privileged youth; and participating in the Temple University Fox School of Business Innovation & Entrepreneurship Institute Mentor Program.
Alison Perren is DFC Global Corp.’s EVP & Chief People Officer. Before joining the team in August 2015, Alison was Human Resources Director for Group Commercial & Operations, a £4.3bn division of Vodafone Group Plc, one of the world's leading telecommunications groups.
With over 30 years of international and multi-sector experience, Alison has an extensive background in multicultural environments including start-up, turnaround, M&A, customer experience and transformation programs in Manufacturing, FMCG, Retail, Financial Services and Telecommunications.
Prior to Vodafone, Alison held senior executive positions with a variety of multinational, blue chip and Private Equity backed businesses, based in the UK and Europe. These include YUM! Brands in Europe, PepsiCo International, Burger King, Eastern Europe, Middle East & Africa, Ford Motor Company Europe, and WorldPay in the UK.
Alison brings deep functional expertise in Organization Effectiveness, Talent Acquisition & Development, and Employee Relations, bringing a wealth of experience in change leadership to DFC Global Corp.
Alison is a graduate of Southampton University.
Learn about DFC Global Corp.'s diversified products.
We operate a network of approximately 300 stores in the United Kingdom and the Republic of Ireland. Most of these stores operate under The Money Shop® brand, and primarily offer unsecured short-term consumer loans, secured pawn loans, check cashing, money transfer, reloadable MasterCard® prepaid debit cards, gold buying and other ancillary products. We also offer unsecured internet-based loans to UK consumers through PaydayUK®, Payday Express®, and Ladder Loans. Other brands include Robert Biggar®, Suttons & Robertsons®, and Duncanson & Edwards®.
We operate approximately 600 stores in Canada under the Money Mart® and Insta Cheques® (Quebec) Brands. As permitted by law, our Canadian stores offer unsecured short-term consumer loans, secured pawn loans, check cashing, Western Union®, reloadable MasterCard® prepaid debit cards, gold buying and many more ancillary products. We also offer online loans to residents of Alberta, British Columbia, Nova Scotia, Ontario and Saskatchewan. Apply in Advance options are available to residents of Manitoba and New Brunswick.CONTACT US
Through our approximately 250 stores in the United States, we offer unsecured short-term consumer loans, secured pawn loans, check cashing, Western Union®, reloadable Visa® prepaid debit cards, gold buying and other ancillary products through the brands Money Mart®, The Check Cashing Store®, American Payday Loans, American Check Casher®, Check Casher and Payday Loans. In addition, we currently offer unsecured, online loans to residents of California, Hawaii, Louisiana, Kansas and Apply in Advance in Florida.CONTACT US
Through our Risicum and Lånbutiken.se brands, we offer internet-based unsecured short-term loans in Sweden, in addition to providing pawn loans through our Sefina stores.CONTACT US
In Finland, we provide pawn loans, primarily secured by gold jewelry, diamonds and watches through our Helsingin Pantti stores. Our jousto, lania and Risicum brands also offer Finnish citizens internet-based lending.CONTACT US
In Poland, our Optima brand offers unsecured short-term loans through a convenient, in-home service. Optima allows loan disbursement and payment collection to take place in the customer's home according to a mutually agreed upon schedule.CONTACT US
We operate approximately 60 stores in Spain under the Super Efectivo brand, through which we provide pawn lending, gold buying and other retail services. In addition, we offer internet-based unsecured short-term loans in Spain through the brands OK Money and Kyzoo.CONTACT US